fbu7 Privacy Policy
How We Collect, Use, and Protect Your Data
The fbu7 Privacy Policy explains what personal information we collect when you use our platform, why we collect it, how it is stored and protected, and what rights you have over your own data. Your privacy is taken seriously at every step of your fbu7 journey.
Our Core Privacy Commitments
The following cards summarise fbu7's key data privacy commitments. They are an overview only — please read the full policy sections below for complete detail on each topic.
fbu7 collects only the personal information that is strictly necessary for operating your account, processing payments, and complying with applicable verification requirements. We do not collect data speculatively or beyond these legitimate purposes.
All data transmitted between your device and fbu7 servers is protected by SSL (Secure Sockets Layer) encryption. Your personal details, payment information, and account credentials travel over an encrypted connection at all times.
fbu7 does not sell, rent, or trade your personal data to third-party marketing companies or advertising networks. Data is shared with service partners only where strictly necessary to deliver the fbu7 platform services to you.
fbu7 uses cookies to maintain your session and improve platform performance. Essential session cookies cannot be disabled without affecting platform functionality. Non-essential analytics cookies can be managed through your browser settings.
fbu7 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, accounting, and reporting obligations. When data is no longer required, it is securely deleted or anonymised.
As a registered fbu7 player, you have the right to access, correct, and request deletion of your personal data, subject to legal retention obligations. Requests can be submitted at any time by contacting fbu7 support at fbu7.com/support.
Information We Collect
fbu7 collects personal information through several channels: directly from you during registration and account management, automatically through your use of the platform, and from third-party payment processors in connection with deposits and withdrawals. The categories of personal data collected are described below.
1.1 Registration and Identity Data
When you create a fbu7 account, we collect the following personal information:
- Full legal name as it appears on your government-issued identity document
- Date of birth (required to verify that you are at least 18 years of age)
- Mobile phone number registered in Bangladesh for OTP-based authentication
- Email address
- Username and encrypted password
- Residential city or region within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi)
1.2 Identity Verification Documents
Where identity verification is required — for example, in connection with a withdrawal request or at fbu7's discretion for account security — we may request and retain copies of the following documents:
- National Identity Card (NID) issued by the Bangladesh Election Commission
- Passport (biographical data page)
- Birth certificate issued by a recognised Bangladeshi authority
Identity documents are processed for verification purposes only and are stored securely. They are not used for any purpose beyond identity and age verification.
1.3 Financial and Transaction Data
In order to process deposits and withdrawals, fbu7 collects transaction-related information including:
- Mobile financial service account identifiers (e.g., bKash account number, Nagad account number, Rocket account number, Upay account number)
- Bank account details where bank transfer methods are used (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, or other Bangladesh bank accounts)
- Deposit and withdrawal amounts, timestamps, and transaction reference numbers
- Visa or Mastercard-linked bank card details (card number is never stored in full — only the last four digits are retained for reference purposes)
1.4 Usage and Technical Data
When you use the fbu7 platform, we automatically collect certain technical and behavioural data to ensure the platform operates correctly and to improve your experience:
| Data Type | Examples | Purpose |
|---|---|---|
| Device information | Device type, operating system, browser version | Platform compatibility and fraud prevention |
| IP address | IP at time of login, IP at time of transaction | Geolocation verification and security monitoring |
| Session data | Login timestamps, session duration, pages visited | Responsible gaming monitoring, platform analytics |
| Game activity | Games played, bet amounts, win/loss history | Account management, bonus eligibility, responsible gaming |
| Communication records | Live chat transcripts, support ticket content | Customer service quality, dispute resolution |
How We Use Your Information
fbu7 uses the personal data it collects exclusively for the purposes described in this Privacy Policy. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which fbu7 processes your personal data are set out below.
2.1 Account Operation and Service Delivery
The core purpose of data collection is to create and maintain your fbu7 player account and deliver the services you have registered to use. This includes authenticating your identity at login, processing your deposits and withdrawal requests, crediting winnings to your account balance, applying eligible bonuses and promotions, and providing access to all games and betting markets available on the fbu7 platform.
2.2 Identity and Age Verification
fbu7 is legally and ethically obligated to verify that all registered players are at least 18 years of age and that player identities are genuine. Personal data including name, date of birth, and identity documents are processed for this verification purpose. fbu7 may use third-party identity verification services to assist with this process, in which case your data is shared with those service providers subject to contractual data protection obligations.
2.3 Payment Processing
Financial data including mobile wallet identifiers, bank account details, and transaction records are processed by fbu7 and its payment processing partners solely for the purpose of completing deposit and withdrawal transactions accurately and securely. fbu7 uses payment processors that operate under their own data protection policies and are contractually required to protect your financial information.
2.4 Fraud Prevention and Platform Security
fbu7 processes technical data — including IP addresses, device fingerprints, and login behaviour — to detect and prevent fraudulent activity, account takeovers, multi-accounting, bonus abuse, and money laundering. This processing is carried out in fbu7's legitimate interest in maintaining a secure and fair gaming environment for all players.
2.5 Responsible Gaming Monitoring
fbu7 is committed to responsible gaming. Session data, game activity records, deposit frequency, and self-exclusion status are monitored to support the responsible gaming tools available on the platform, including deposit limit enforcement, cooling-off period activation, and self-exclusion management. This monitoring helps fbu7 identify players who may be exhibiting signs of problematic gambling behaviour and to offer appropriate support proactively.
2.6 Communications and Customer Support
Your contact details are used to send you transactional communications related to your fbu7 account, including deposit confirmations, withdrawal notifications, account security alerts, and support responses. fbu7 may also send promotional communications about relevant offers where you have not opted out of marketing communications. You may opt out of promotional messaging at any time by contacting fbu7 support.
Sharing and Disclosure of Data
3.1 Payment Processing Partners
In order to facilitate deposits and withdrawals, fbu7 shares necessary transaction data with payment processing partners including mobile financial service providers (bKash, Nagad, Rocket, Upay) and banking partners. This data sharing is limited to the information required to execute the specific transaction and is governed by contractual data protection agreements between fbu7 and each payment partner.
3.2 Identity Verification Services
Where fbu7 engages third-party identity verification providers to assist with KYC (Know Your Customer) obligations, personal data including name, date of birth, and identity document images may be shared with those providers for the sole purpose of completing verification. Such providers are contractually prohibited from using your data for any other purpose.
3.3 Platform Technology Providers
fbu7 uses third-party technology providers for functions including game delivery (software providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi), platform infrastructure, and customer support tooling. These providers may process certain personal data as part of delivering their services to fbu7. All such providers are subject to data processing agreements and are required to implement appropriate security measures.
3.4 Legal and Regulatory Disclosure
fbu7 may disclose personal data to law enforcement agencies, regulatory authorities, or courts where required to do so by applicable law, a valid legal order, or a legitimate request from a competent authority. fbu7 will disclose only the minimum amount of data necessary to comply with any such requirement and will, where legally permissible, notify the affected player of the disclosure.
3.5 Business Transfers
In the event of a merger, acquisition, or sale of all or part of fbu7's business assets, personal data held by fbu7 may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer via a platform announcement prior to their data being transferred, and the acquiring entity will be required to honour the commitments in this Privacy Policy.
Data Security and Storage
5.1 Technical Security Measures
fbu7 implements the following technical security measures to protect your personal data:
- SSL/TLS Encryption: All data transmitted between your device and fbu7 servers is encrypted using TLS (Transport Layer Security). The fbu7.com domain operates exclusively over HTTPS.
- Password Hashing: Account passwords are never stored in plain text. They are processed through a one-way cryptographic hashing algorithm so that even fbu7 staff cannot read your password.
- Access Controls: Personal data is accessible only to fbu7 staff and authorised service providers who require it to perform their specific role. Access is governed by role-based permissions and is logged for audit purposes.
- Two-Factor Authentication: fbu7 supports OTP-based two-factor authentication for account login, adding an additional layer of protection beyond your password.
- Intrusion Detection: fbu7 operates automated monitoring systems that detect and alert on suspicious login activity, unusual transaction patterns, and potential security incidents in real time.
5.2 Data Storage Location
Personal data collected by fbu7 is stored on secure servers. fbu7 takes reasonable steps to ensure that any data stored or processed outside Bangladesh by third-party service providers is subject to data protection standards that are at least equivalent to those described in this Privacy Policy.
5.3 Security Incidents
In the event of a data security incident that poses a risk to the rights and freedoms of registered players — such as an unauthorised disclosure of account credentials — fbu7 will notify affected players as promptly as practicable via their registered email address or mobile number, and will take immediate steps to contain and remediate the incident. Players who suspect their account has been compromised should contact fbu7 support immediately via fbu7.com/support.
Your Privacy Rights
As a registered fbu7 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact fbu7 support at fbu7.com/support with your account details and a description of your request.
You have the right to request a copy of all personal data that fbu7 holds about you. fbu7 will provide this information within a reasonable timeframe following identity verification of the requester.
If any personal data held by fbu7 is inaccurate or incomplete, you have the right to request that it be corrected or updated. Most account details can be updated directly through your account dashboard.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected and where no legal retention obligation requires fbu7 to retain it. Note that certain financial records must be retained for legal compliance purposes.
You have the right to object to fbu7 processing your personal data for direct marketing purposes. Upon receiving a valid objection, fbu7 will cease using your data for that specific purpose without delay.
Where technically feasible and legally permissible, you may request that fbu7 provide your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
In certain circumstances — for example, while a data accuracy dispute is being investigated — you may request that fbu7 restrict the processing of your personal data to storage only, pending resolution of the dispute.
Data Retention
fbu7 retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, and for as long as required by applicable legal, regulatory, accounting, or reporting obligations. The retention periods that apply to different categories of personal data are described below.
7.1 Active Account Data
Personal data associated with an active fbu7 account is retained for the full duration of the account's active status. This includes registration information, identity documents, transaction records, and game activity history. Retaining this data throughout the life of the account is necessary to operate the account correctly, process payments, manage responsible gaming obligations, and respond to support queries.
7.2 Data Following Account Closure
Following the closure of a fbu7 account — whether initiated by the player or by fbu7 — personal data is not deleted immediately. fbu7 is required to retain certain categories of data for defined periods after account closure for the following reasons:
| Data Category | Retention Period After Closure | Reason |
|---|---|---|
| Identity and registration records | 5 years | Anti-money laundering and KYC compliance |
| Financial transaction records | 5 years | Accounting, tax, and regulatory compliance |
| Game activity logs | 3 years | Dispute resolution and responsible gaming audit |
| Customer support communications | 2 years | Dispute resolution and service quality review |
| Self-exclusion records | Duration of exclusion + 2 years | Prevention of re-registration during exclusion period |
Once the applicable retention period has expired, personal data is either securely deleted or anonymised so that it can no longer be associated with any individual player.
7.3 Anonymised Analytics Data
Aggregated, anonymised analytics data — from which no individual player can be identified — may be retained by fbu7 indefinitely for internal reporting, platform improvement, and business planning purposes. This anonymised data does not constitute personal data and is not subject to the retention limits described above.
Updates to This Policy
fbu7 may update this Privacy Policy from time to time to reflect changes in our data practices, platform functionality, applicable law, or regulatory requirements. When a material change is made to this Policy, fbu7 will update the effective date displayed at the top of this page and will endeavour to notify registered players via a platform announcement or direct communication where the change is significant.
It is your responsibility to review the Privacy Policy periodically to stay informed of how fbu7 handles your personal data. Your continued use of the fbu7 platform after any update to this Policy is posted constitutes your acceptance of the revised terms.
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of the privacy rights described in Section 6, please contact fbu7 support at fbu7.com/support. Our support team is available 24 hours a day, seven days a week, in both English and Bengali, operating on Bangladesh Standard Time (BST, UTC+6).
Questions About Your Privacy?
Our support team is available 24/7 to help with any data or privacy queries. You can also review our full Terms & Conditions or visit the FAQ for quick answers. 18+ only. Play responsibly.